When selecting any waterproofing company to do work on your property you should select a business that:

1. Shows you their business license before being asked.

2. Shows you a copy of their insurance cover letter.

3. Shows you their certifications without being asked. It is important that the person working on your property including the salesperson is certified. Therefore, you are receiving an educated bid from a qualified professional within the industry, not just a qualified sales pro. There is a big difference.

4. Make sure that the person overseeing your work is has the proper certifications. Even though a company may be certified it is always wise to make sure the person that is waterproofing your property is certified.

5. Verify and actually call references. An ethical company will not only provide references about their work, but also a salesperson should provide individual references.

6. Ask how they handle problems and complaints.

7. Get everything in writing, make sure what is in the contract is actually what is going into your home or business.

8. It is important that whoever you select to waterproof your property is affiliated with a national brand of waterproofing products. Please make sure that you understand the warranty. This affiliation is a safeguard for the consumer and should not be taken lightly.

9. An ethical waterproofing company will discuss with you the importance of getting the proper permits. Do not be fooled, it is in your best interest to make sure the job is done properly and legally.

10. A good ethical company will have finance options through reputable financial institutions. This is very important even if you are paying cash or with insurance proceeds. It is a very difficult process to be approved by the financial institutions and by being approved shows a strong company with stability.

11. Never be pressured into making a decision today.

The important thing to understand about the waterproofing industry is that there is a major difference between many companies in the waterproofing industry. Most consumers will not know the difference until years down the road when mold and mildew sets in and it is too late. Look for a company that will educate you and guide you through the waterproofing process. Make sure you investigate what permits are necessary, all installers and salespeople are certified and you are dealing with a stable and reputable business.

What to avoid when selecting a business in this industry:

1. Companies that do not show you their insurance policy. If worker is injured on your property and the waterproofing company is not insured you may be liable. Why take that risk?

2. Companies that play price games. It is impossible to determine a real price over the phone; many companies will low-ball the price in order to get a high pressure sales representative in your home.

3. Companies that will not provide you a detailed estimate. The more detailed the better, make sure what you are actually paying for is being installed in your home. Avoid all quotes over the phone or written on business cards.

4. Companies that apply pressure.

5. Companies that will not let you call customers. Most happy clients are happy to talk.

6. You get what you pay for. If you want qualified and insured professionals, you may need to pay a little more, but in most cases it is money well spent.

7. Make sure that you are comparing apples to apples. There is a big difference in the quality of work and you really do get what you pay for.

8. It can not be emphasized enough to get the whole price of the job in a detailed estimate.

9. Companies that will only guarantee the walls and not the floors.

10. Companies that tell you that a permit is not necessary. Make sure the city tells you whether a permit is necessary or not.

11. Be careful of companies that want to dig up the outside of your property. Advances in technology make it possible to waterproof from the inside out.

Phone (919) 851-4500

www.regionalwaterproofing.com