What to look for when selecting an ethical Transmission- Engine Diagnosis and Electrical Repair shop:

Whenever that dreaded day arises that your car makes a funny noise and you are pretty sure it has a transmission problem it is very difficult not to be taken advantage of in those instances. You are actually at the mercy of the mechanic.

A good mechanic will run his business like a doctor’s office. There are some services that you can call and find out how much it is going to cost, like an oil change etc. If you are having electrical or transmission problems the extent of the problem can not be determined over the phone. We would never think of calling a doctor and asking how much is it to fix this pain in my chest. If a mechanic diagnosis your car over the phone, it may be a good idea to get a different mechanic. If a mechanic gives you a price over the phone, in most cases you are being low-balled just so you bring your car into their shop.

A good ethical mechanic will tell you that they will do a thorough diagnosis and find the problem and from there we will determine a fair price.

Also, an ethical mechanic will diagnose the car and finish with the car in the same condition as it was when it arrived.

An ethical mechanic will not play any price games.

What to avoid when selecting a business in this industry:

1. If a business gives prices on the phone, you are probably being low balled.

2. Make sure you will receive the car back in the same condition after the diagnosis. Do not expect a free diagnosis, just as you would not expect free office visits to a doctor’s office. Remember, you get what you pay for.

3. It is our opinions that since transmission and electrical repair are very complicated; it is wise to work with a locally owned shop with hands on ownership. They have more at stake with their reputation than a franchise.

Friedrich's Fast Automotive
Service and Tire

4510 Louisberg Rd
Raleigh, NC 27616
Phone (919) 876-8661

Why Friedrich's Fast Automotive was offered the opportunity to be a Business A-List participant?

Many Transmission shops in the area did not want to spend the time to help us educated the consumers as to how to select an ethical service center. We could take that as two ways: either they were so busy repairing cars and could not invest the 15 minutes or did not want anything to do with the National Association Against Consumer Fraud visiting their shop.