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Residential
and Commercial
Plumbing
What to look for when selecting
an ethical plumbing contractor:
When selecting any contractor to do
work on your next plumbing project you should select
a contractor that:
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Shows you their contractor’s
license before being asked.
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Explains the need to verify that
their contractor’s license is legitimate.
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Shows you a copy of their
insurance cover letter.
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Verify and actually call
references.
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Ask how they handle problems and
complaints.
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Understand the warranty
completely.
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Get everything in writing, make
sure what is in the contract is actually what is
going into your business.
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Never be pressured into making a
decision today.
The important thing to understand
about a plumbing contractor is to make sure that you
are comfortable with the company you select.
What to avoid when selecting a
business in this industry:
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Contractors that do not show you
there license and insurance policy.
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Contractors that play price
games.
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Contractors that will not
provide you a detailed estimate.
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Companies that ask for excessive
deposits.
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Contractors that apply pressure.
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Contractors that will not let
you call customers. Most happy clients are happy
to talk.
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You get what you pay for. If you
want qualified and licensed contractors, you may
need to pay a little more, but in most cases it
is money well spent.
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Contractors that make guarantees
that appear too good to be true.
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It is our opinion to stay away
from companies where the sales people are not
qualified inplumbing. If the salesperson is
incorrect you will only be replacing the unit
shortly or you overpaid for a larger unit than
needed.
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Be careful with maintenance
agreements, many sound good, but companies end
up replacing parts annually for an additional
fee that do not need to be replaced at all. If
the price of the maintenance agreement is low,
there is a reason for that, you will be paying
more later.
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After interviewing and running an extensive
background check the National Association Against Consumer Fraud has
awarded the following business a listing in The Business A-List:
Bernie’s Plumbing, Inc.
Phone (919) 467-3700
Why Bernie's Plumbing, Inc. was
offered the opportunity to be a Business A-List participant?
There are many general contractors in the area that we
felt were good ethical builders and many were qualified to handle most
plumbing projects. After spending time with Bernie and Gloria Floyd, the
office manager, it is obvious how important ethics was in building their
business. Bernie is very hands on and takes care of his employees and
customers as if they are family.
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