|
|
Heating and Air
Conditioning
What to look for when selecting
an ethical heating and air conditioning contractor:
When selecting any contractor to do
work on your next heating and air conditioning
project you should select a contractor that:
-
Shows you their contractor’s
license before being asked.
-
Explains the need to verify that
their contractor’s license is legitimate.
-
Shows you a copy of their
insurance cover letter.
-
Verify and actually call
references.
-
Ask how they handle problems and
complaints.
-
Understand the warranty
completely.
-
Get everything in writing, make
sure what is in the contract is actually what is
going into your business.
-
Never be pressured into making a
decision today.
The important thing to understand
about a commercial contractor is to make sure that
you are comfortable with the subcontractors. A
commercial contractor is only as good as their
subcontractors.
What to avoid when selecting a
business in this industry:
-
Contractors that do not show you
there license and insurance policy.
-
Contractors that play price
games.
-
Contractors that will not
provide you a detailed estimate.
-
Companies that ask for excessive
deposits.
-
Contractors that apply pressure.
-
Contractors that will not let
you call customers. Most happy clients are happy
to talk.
-
You get what you pay for. If you
want qualified and licensed subcontractors, you
may need to pay a little more, but in most cases
it is money well spent.
-
Contractors that make guarantees
that appear too good to be true.
-
Salespeople that do not spend
enough time checking the entire house, measuring
and are only interested in the sale.
-
It is our opinion to stay away
from companies where the sales people are not
qualified in heating and A/C. If the salesperson
is incorrect you will only be replacing the unit
shortly or you overpaid for a larger unit than
needed.
-
Be careful with maintenance
agreements, many sound good, but companies end
up replacing parts annually for an additional
fee that do not need to be replaced at all. If
the price of the maintenance agreement is low,
there is a reason for that, you will be paying
more later.
|
|
|
After interviewing and running an extensive background
check the National Association Against Consumer Fraud
has awarded the following business a listing in The
Business A-List:
Allen Kelly &
Company
220-A Tryon Road
Raleigh, NC 27603
Phone (919) 779-4197
www.allenkelly.com
Why Allen Kelly & Company was
offered the opportunity to be a Business A-List
participant?
There are many general contractors in the area that we
felt were good ethical builders and many were qualified
to handle most heating and air conditioning projects.
After spending time with Mr. and Mrs. Kelly, the owners,
it is obvious how important ethics was in building their
business. The business has grown in over 20 years from
working out of their house, to having over 100 employees
working out of a tremendous facility off of Tryon Road.
It is a very comforting feeling knowing that if there is
ever a problem, you can pick up the phone and call Mr.
or Mrs. Kelly.
|
|
