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Residential / Commercial
Carpet Cleaning
What to look for when selecting
an ethical carpet cleaning company:
When selecting any contractor to do
work on your home or commercial carpets you should
select a company that:
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Shows you their business license
before being asked.
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Shows you a copy of their
insurance cover letter.
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Verify and actually call
references.
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Ask how they handle problems and
complaints.
-
Get everything in writing, make
sure what is in the contract is actually what is
going tom be done.
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Never be pressured into making a
decision today.
-
In most cases it is impossible
to determine the final cost of a project over
the phone; in reality the consumer is just being
“low-balled”. It is wise to work with
companies that take the time to give an in
person estimate, therefore you will not be
shocked at the final bill.
-
It is very important to select a
certified (IICRC) carpet cleaning professional.
Many companies are certified and that is good,
BUT, it is important that the person that is
actually cleaning YOUR carpets is certified. It
does no you no good to select a qualified
business if the person that is actually doing
the work and making the decisions is not
qualified.
-
An ethical carpet cleaner will
ask you about your carpet and clean according to
manufacturer specifications.
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It is important that you are
able to communicate with the professional doing
work at your house.
The important thing to understand
about a carpet cleaner is to make sure that you are
comfortable with the person you select.
What to avoid when selecting a
business in this industry:
-
A contractor that does not show
you their business license. There are many
companies that act like real businesses, but in
reality they are not operating legally. Why
reward them.
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A business that does not show
you their insurance. If someone is injured on
the job and is not insured the consumer may be
liable. Why take that chance?
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Companies that play price games.
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Companies that will not provide
you a detailed estimate.
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Companies that apply pressure.
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Companies that will not let you
call customers. Most happy clients are happy to
talk.
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You get what you pay for. If you
want qualified and insured professionals, you
may need to pay a little more, but in most cases
it is money well spent.
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Companies that make guarantees
that appear too good to be true.
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Companies that do not check to
determine that they are cleaning the carpets
according to manufacturer specifications. In
many cases your warranty will be voided.
-
Under no circumstances is it
wise to have a person clean your carpets that is
not certified.
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After interviewing and running an extensive
background check the National Association Against Consumer Fraud has
awarded the following business a listing in The Business A-List:
A Clean Solution, LLC
Phone (919) 878-1915
Why A Clean Solution, LLC was
offered the opportunity to be a Business A-List participant?
After spending time with Brian Scot Neal, the owner of A
Clean Solution LLC, it is obvious how important ethics is in building
their business. Mr. Neal is very hands on and is on site at every one of
their jobs, and makes sure that the carpets are not only clean, but
cleaned correctly. After researching the industry it is very clear that
many companies are not insured and take very little pride in making sure
that your warranty is protected.
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