Automobile Body
Repairing and Painting

What to look for when selecting an ethical Automobile Body Repairing and Painting shop:

Whenever that dreaded day arises that your car or truck is in an accident, you feel helpless and at the mercy of the insurance company and the auto body shop. In many cases you get the feeling that the body shop is working for the insurance company. It doesn’t need to be that way if you do your research, ask the right questions, and get everything in writing.

A good Automobile Body Repairing and Painting shop works for you with the insurance company. There are some services that you can call and find out how much it is going to cost, like an oil change etc. If you are having painting and body work done it can not be determined over the phone. We would never think of calling a doctor and asking how much is it to fix this pain in my chest. If a shop diagnosis your car over the phone, it may be a good idea to get a different shop. If a body shop gives you a price over the phone, in most cases you are being low-balled just so you bring your car into their shop.

A good ethical shop will tell you that they will do a thorough estimate and find the problems and from there we will determine a fair price.

A good ethical shop will offer without being asked to make sure that you get a 3rd party inspection after the repairs are completed.

The insider trick to know for sure if you are with an ethical Automobile Body Repairing and Painting shop.

Ask 1 simple question and get the answer in writing. Will you allow a 3rd party inspection to be done on your finished work before I pay the final bill? If the shop will be happy to give you this in writing you are with a good shop in our opinion.

What to avoid when selecting a business in this industry:

  1. If a business gives prices on the phone, you are probably being low balled.

  2. Make sure you will receive the car back in the same condition as before.

  3. Make sure primers and undercoats are actually done.

  4. Make sure repairs are done to places that you can not see.

  5. A business that does not allow a 3rd party inspection.

     After interviewing and running an extensive background check the National Association Against Consumer Fraud has awarded the following business a listing in The Business A-List:

X-treme Auto

2926-C Capital Blvd
Raleigh, NC 27604
Phone (919) 878-1915

Why X-treme Auto was offered the opportunity to be a Business A-List participant?

Many body shops in the area did not want to spend the time to help us educated the consumers as to how to select an ethical repair shop. We could take that as two ways: either they were so busy repairing cars and could not invest the 15 minutes or did not want anything to do with the National Association Against Consumer Fraud visiting their shop.

Jason DuPree, the owner of X-treme Auto, spent a tremendous amount of time educating us about their industry as well as the tricks that other shops play on the consumer. It was an eye opening experience and also refreshing to see that there are still honest body shops working very hard for the consumer to get your vehicle back to where it was before the accident.

 

 
 
 

Home | Our Mission | Our StoryDisclaimer

© Copyright 2007-2008. National Association Against Consumer Fraud