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Carpet, Tile, Laminate & Wood Flooring
What to look for when
selecting an ethical Carpet, Tile, Laminate & Wood Flooring
Company:
Check
for a permanent place of business, telephone
number and a business license. A professional
flooring company will have these readily
available. Do
not hesitate to ask for proof of insurance. Make
sure they show you proof of general liability
and workers' compensation insurance to protect
you if your property is damaged or if someone is
injured working on your property. Ask the
company if they use subcontractors. If they do
make sure they carry proper insurance. Make
sure the company has a proven track record. Will
they provide you a list of references? Not just
a few. Ask them to explain their course of
action, if you have a concern or a complaint. Insist on a written proposal on company
letterhead. Before you sign a contract make sure
you understand all the terms of the agreement
and make sure it provides detailed information
on the work to be performed and the product
installed. Any promise made by the flooring
company should be in writing. Look for a
company that will thoroughly explain their
warranty. Read the fine print to see if there
are conditions that will void the warranty. Ask the Company if their comfortable with you
getting more than one estimate. Ask the
Company if they are members of any professional
trade organizations. Ask the Company to
explain thoroughly all their different product
lines. Make sure the product you select meets
your needs as to price and durability. Verify
that what is being installed is exactly what you
are paying for. Research the product on the
manufacturer's website to learn more about
warranties, care and durability. Make sure
they utilize qualified installers. Hardwood
Flooring needs proper time to cure. Make sure it
is done correctly. Have them thoroughly
explain the care process required to maintain
flooring. Make sure it's professionally
installed to manufacturer's specifications. What to avoid when selecting a company in this industry:
Companies
that will not show you their insurance policy or
business license. Companies
that play price games. Companies
that will not provide you a detailed estimate in
writing. Companies
that ask for excessive deposits. Companies
that apply pressure to purchase today. Companies
that will not let you call customers. Most happy
clients are happy to talk. You
get what you pay for. If you want qualified and
licensed installers, you may need to pay a
little more, but in most cases its money well
spent. Companies
that make guarantees that appear too good to be
true. Make sure that the wood has time to cure,
in many cases 16 days. Look
out for bait and switch tactics. Companies will
advertise low prices to get you in and then
charge add-ons to raise the price. Make sure
your price is inclusive of all charges. It
can't be emphasized enough to get the whole
price installed. Prices per square foot can be
very misleading. Avoid
companies that do not do criminal background
checks on their workers. |
After interviewing and running an extensive background check the National Association Against Consumer Fraud has awarded the following business a listing in The Business A-List:
Floors Direct 4100
US Hwy 17-92 Since 1999 ... FLOORS Direct has been in business and serving our customers as if they were family. We are a family owned and operated company and take great pride in our levels of service. Our parent company located also in Central Florida has been in business over 50 years. For over two generations, Central Florida homeowners, builders and designers have trusted in our company and our family for every style of flooring and superior service. This heritage of service is your assurance of quality, fair pricing, and trust. |
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