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Home Health Care
What to look for when
selecting an ethical Home Health Care Company:
Make
sure you can receive references from each
company you talk to. These references should
include patients and their families as well as
local physicians. Make
sure you understand what type of healthcare you
are in need of. A good company will help you
figure this out before trying to offer you their
services. Some agencies only provide skilled
nursing, while others provide physical,
occupational and speech therapy. There are also
companies that provide only home companions. Make
sure the company works in your area. This may
seem like a small detail, but they should have
staff that knows details of your area. If they
will be driving you to doctors appointments as
well as your personal needs it helps if their
familiar with your area. If
they will be driving your car, call your car
insurance company and add them to your policy as
a caregiver. There is usually no fee for this. Agency
must be licensed and certified in specific
counties within your state. Most companies will
provide you with this information before you
even ask A
home health care agency should be a member of a
professional organization. One of the largest
organizations is the National Association for
Home Care (NAHC). Also inquire if the Joint
Commission on Accreditation of Healthcare
Organizations (JCAHO) accredits the agency.
JCAHO is the largest and most respected
accrediting body for the health care industry. Look
for a company with a stable history and proven
record. If it's a national company find out how
long they have worked in your area. Make
sure to inquire about their hiring process. Do
they obtain and verify references? Do they train
new employees regarding their specific
guidelines and requirements? Are the caregivers
bonded and insured? Do they undergo a criminal
background check? Are they tested for drugs? Look
for a company that provides a "Patient Bill
of Rights" that outlines the rights and
responsibilities of the providers, patients, and
caregivers. Look
for a company that will try to provide
caregivers that will match your needs and
personality. Look
for a company that has a detailed web site that
will answer many of your questions. What questions to ask when selecting a company in this industry:
How
do they match a caregiver to a patient? How
often are caregivers supervised while providing
care? Is
staff available 24 hours a day or is care
limited to specific hours? Also,
can you contact a nurse or supervisor any time a
caregiver is scheduled to be in your home? Do
they try to find a replacement if the scheduled
caregiver is unable to make it to your home? What
experience and/or credentials does the
management have to provide home care services? How
often do care managers visit in the home to
evaluate services? Do
they require a good driving record, criminal
background check, and drug testing of their
employees? What
type of ongoing training do they provide their
staff? Are
they available to answer your problems or
concerns 24 hours a day? Will
my insurance cover your services? What
are my responsibilities in regards to your
services and reimbursement? |
After interviewing and running an extensive background check the National Association Against Consumer Fraud has awarded the following business a listing in The Business A-List:
Pinnacle Home Healthcare, Inc. 7041 Grand National Dr. Suite 212 Pinnacle Home Healthcare is a clinician owned and operated home health agency offering the very best in in-home nursing, physical, occupational, speech, and respiratory therapy, as well as home health aide care. Home health care is the only Medicare covered service where there is no co-pay required. We believe that offering health care in the home only increases the patient's ability to heal. Our primary goal is to assist our patients as they recover in the comfort of their home, instead of the hospital, while helping them regain their independence. We offer all forms of nursing care including restorative care, wound care, IV insertion/therapy and Central Line/Port-o-Cath maintenance. Our therapists provide restorative and post-surgical rehab as well as pain management, lymph edema therapy, home exercise instruction and much more. Give us a call and find out how we can help you with all of your home health care needs. |
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