Auto Repair

What to look for when selecting an ethical Auto Repair shop:

  1. Make sure the mechanic(s) are ASE Certified. The National Institute for Automotive Service Excellence is a professional certification testing organization for mechanics. www.asecert.org

  2. Make sure they are comfortable working on your type of car. If you visit the shop and only see one type of car, and it’s not yours, you may want to continue looking for a new shop.

  3. Independent garages may treat customers with more interest and honesty compared to large chain based shops.

  4. Don’t be afraid to get estimates from a few different companies.

  5. Contact friends, neighbors and co-worker’s and ask them if they have utilized the services of the repair shop your considering.

  6. Make sure to show interest; don’t be afraid to ask questions you might have about your repair bill.

  7. A good auto mechanic should also be able to translate a complex mechanical problem into plain English for the customer.

  8. Ask for the old parts so you can inspect them after they are removed from the car.

  9. Look for a company that will provide you with a good estimate with a written quote on parts and labor charges.

  10. Estimates should be given in writing before any work is performed.

  11. Look for an Auto Repair shop that treats you like a family member.

Questions to ask when selecting a company in this industry:

  1. How long have you been in business?

  2. How much is your hourly rate?

  3. When can you fit me in?

  4. Do I have a warranty on the work that you complete?

  5. Do you give me the parts back that you replace?

  6. Are all of your technicians ASE certified?

  7. Will you test drive my car and try to diagnose my problem for free?

  8. Do you road test after the repairs are completed?

What to avoid when selecting a business in this industry:

  1. You want to avoid your best friend’s brother’s cousin to repair your vehicle? Chances are these mechanics are not certified and most definitely don’t provide warranties.

  2. Avoid a company or person that offers great deals, but can’t provide receipts.

  3. A technician that is too eager to suggest the most expensive repair options first.

  4. Avoid a company that doesn’t provide parts and labor warranties.

  5. Avoid a company that will not provide an itemized receipt. Your bill shouldn’t say, suspension $300.00.

  6. Don’t pick a shop before stopping in and taking a look around. Stay away from a shop that is not clean, looks in disarray and does not have uniformed service techs.

  7. Avoid any Auto Dealer who tells you they must service your car to maintain your manufacturer’s warranty. This is simply not true.

     

After interviewing and running an extensive background check the National Association Against Consumer Fraud has awarded the following business a listing in The Business A-List:

Ron-Jon's Automotive, Inc.

4854 S. Orange Ave.
Orlando, FL 32806
Phone (407) 855-6386

When you have car problems or concerns, here are some things you need to consider when looking for a repair facility:

  1. How long has the facility been in business?
    Ron-Jon's Automotive has been at the same location for 33 years.

  2. Does my repair come with a warranty?
    Yes - Ron-Jon's guarantees our work for 12 months or 12,000 miles.

  3. Do they have Certified Technicians?
    Yes - our Technicians are ASE Certified.

  4. How will I be treated?
    Like Family. We are a family owned and operated business.

  5. Will my vehicle be road tested to ensure the problem has been fixed?
    Yes - all vehicles are road-tested after repairs are completed.

We do all types of repairs - foreign or domestic, oil changes to engine and transmission replacements, air conditioning, brakes, computer diagnostics, on cars, trucks, SUVs and Diesel trucks up to one ton.

 

 
 

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