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Countertops
What to look for when
selecting an ethical Countertop Company:
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Ask the Company to show you a
copy of their insurance cover letter.
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Check for a permanent place of
business, telephone number and a business
license.
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Don't hesitate to ask for proof
of general liability and workers' compensation
insurance. If they use subcontractors ask them
to prove their insurance.
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An ethical company should have
no problem providing you with a list of
references.
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Ask them to explain their
complaint process, if you have a concern or a
complaint.
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Insist on a written proposal on
company letterhead. Before you sign a contract
make sure you understand all the terms of the
agreement and make sure it provides detailed
information on the work to be performed.
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Ask the Company to explain their
warranty thoroughly.
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Make sure the Company is
comfortable with you getting more than one
estimate.
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Ask the Company if they are
members of any professional trade organizations.
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Ask the Company to explain
thoroughly all their different product lines.
Make sure the product you select meets your
needs as to price, look, durability and care.
Verify what is being installed is exactly what
you are paying for.
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Make sure they utilize qualified
installers.
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Installation is very important.
The time install is just as important as the
product.
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If the company uses
subcontractors, call the subcontractors and make
sure the company pays them in a timely manner.
Remember by law, the subcontractors can place a
lien on your house if the contractor fails to
pay them.
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Have them thoroughly explain the
care process required to maintain the
countertops.
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Make sure it's professionally
installed to manufacturer's specifications.
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Look for a company that does
criminal background and does drug testing on all
their employees.
What to avoid when
selecting a business in this industry:
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Companies that will not show you
proof of their insurance.
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Companies that do not appear to
be professional
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Companies that play price games.
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Companies that will not provide
you a detailed estimate.
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Companies that ask for excessive
deposits.
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Companies that apply pressure to
purchase today.
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Companies that will not let you
call past customers.
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You get what you pay for. If you
want qualified and licensed installers, you may
need to pay a little more, but in most cases its
money well spent.
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Companies that make guarantees
that appear too good to be true.
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Companies
that advertise without a business address.
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After interviewing and running an
extensive background check the National Association
Against Consumer Fraud has awarded the following
business a listing in The Business A-List:

Stone
Giant, Inc.
3036 Kananwood Court
Oviedo, FL 32765
Phone (407) 977-1774
www.stonegiant.net
As a supplier, fabricator and
installer of elegant and unique custom counter tops.
Stone Giant Inc. has become an industry leader
throughout Central Florida. Stone
Giant offers a full range of natural and engineered
stones including Granite, Marble, Travertine and
Onyx. The company also prides itself on being one of
the select few DuPont certified fabricators of
Corian and Zodiaq engineered stones. All of the
natural stones are personally selected by owners Bob
McHugh and Ernie Markey and come from all over the
world including Africa, South America and India. Stone
Giant's projects are well diversified, as they
provide custom designs for traditional homeowners,
builders, and commercial projects such as hotels,
business centers and restaurants. Stone
Giant stays on the leading edge of technology, using
the most advanced stone computer numeric code
technology to produce quality in a timely manner.
Stone Giant prides itself on maintaining a quick
seven day turn around from template measurement to
installation, and that's for all its clients. Stone
Giant's "Best in Class" service and
attention to client needs is achieved by recruiting
and training only the best people and refraining
from hiring third party subcontractors for any of
their projects.
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