Carpets, Tile & Laminate Flooring

What to look for when selecting an ethical Carpets, Tile & Laminate Flooring Company:

1. Check for a permanent place of business, telephone number and a business license. A professional flooring company will have these readily available.

2. Do not hesitate to ask for proof of insurance.

3. Make sure they show you proof of general liability and workers' compensation insurance to protect you if your property is damaged or if someone is injured working on your property. Ask the company if they use subcontractors. If they do make sure they carry proper insurance.

4. Make sure the company has a proven track record.

5. Will they provide you a list of references? Not just a few.

6. Ask them to explain their course of action, if you have a concern or a complaint.

7. Insist on a written proposal on company letterhead. Before you sign a contract make sure you understand all the terms of the agreement and make sure it provides detailed information on the work to be performed and the product installed. Any promise made by the flooring company should be in writing.

8. Look for a company that will thoroughly explain their warranty. Read the fine print to see if there are conditions that will void the warranty.

9. Ask the Company if they're comfortable with you getting more than one estimate.

10. Ask the Company if they are members of any professional trade organizations.

11. Ask the Company to explain thoroughly all their different product lines. Make sure the product you select meets your needs as to price and durability. Verify that what is being installed is exactly what you are paying for.

12. Research the product on the manufacturer's website to learn more about warranties, care and durability.

13. Make sure they utilize qualified installers.

14. Hardwood Flooring needs proper time to cure. Make sure it is done correctly.

15. Have them thoroughly explain the care process required to maintain flooring.

16. Make sure it's professionally installed to manufacturer's specifications.

What to avoid when selecting a company in this industry: 

1. Companies that will not show you their insurance policy or business license.

2. Companies that play price games.

3. Companies that will not provide you a detailed estimate in writing.

4. Companies that ask for excessive deposits.

5. Companies that apply pressure to purchase today.

6. Companies that will not let you call customers. Most happy clients are happy to talk.

7. You get what you pay for. If you want qualified and licensed installers, you may need to pay a little more, but in most cases its money well spent.

8. Companies that make guarantees that appear too good to be true. Make sure that the wood has time to cure, in many cases 16 days.

9. Look out for bait and switch tactics. Companies will advertise low prices to get you in and then charge add-ons to raise the price. Make sure your price is inclusive of all charges.

10. It can't be emphasized enough to get the whole price installed. Prices per square foot can be very misleading.

11. Avoid companies that do not do criminal background checks on their workers.

Barry Neal Carpets has been providing floor covering for builders and homeowners since 1984. The owners have over a hundred years of experience in the floor covering business behind them. We strive to provide our customers with products and services that exceed their expectations. Long term relationships have been and will continue to be our goal.

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