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Air Conditioning & Heating
What to look for when selecting an ethical
Air Conditioning & Heating Company:
Trust,
you can tell a lot about any contractor by how
they deal with you before you sign a contract.
Make sure you feel comfortable with the person
in front of you before making a buying decision. Look
for a company with a proven track record. Ask
to see proof of their state contractor's license
and make sure it's current. Don't
hesitate to ask the contractor for proof
of all the insurances they carry. Make
sure they show you proof of general liability
and workers' compensation insurance to protect
you if your property is damaged or if someone is
injured working on your property. A
good contractor should educate you enough to
make a wise decision. Look
for a company that listens to you and thoroughly
answers your questions. Look
for a company that takes their time and
thoroughly checks your entire system. Look
for a company that does not pressure you into a
buying decision. Don't
accept a verbal estimate. Estimates should be
detailed and in writing on company stationary. Don't
ever pay in cash or pay in full up front. Don't
think you've discovered a great bargain if you
get a bid that is substantially lower than other
bids. Remember, you get what you pay for. If it
looks too good to be true, it probably is. Look
for a company that has a physical location,
uniformed technicians and logos on their
vehicles. Questions to ask when selecting a business in this industry:
Can
the company prove their insurance? Is
the company licensed by the state? Have them
show you the license. How
long has the company been in business? How
long will it take to complete the job? If you
contract for an entire system it should take one
to two days. Is
the company available evenings and weekends with
call takers and technicians to handle any
service calls or emergencies? Does
the company survey customers after the work is
completed to find out the level of customer
satisfaction? Does
the company provide workers compensation
insurance on its employee's? Does
the company do criminal background checks on all
employees before hiring them and continue with
random tests throughout their employment? What
maintenance should I perform on my system? |
After interviewing and running an extensive background check the National Association Against Consumer Fraud has awarded the following business a listing in The Business A-List:
Cool-Way, Inc. 1844 Longwood Lake Mary Rd. Suite 1050 Cool-Way, Inc is a family owned business that has been in the Central Florida area since 1972. The owners, Bill and Vicki Kirtley live in the Sanford area and the business is located in Longwood. Cool-Way, Inc. specializes in new Commercial and Residential HVAC design build as well as retrofit/remodel work. We recommend only the best products available and all work is inspected by management on a regular basis. Surveys are sent out to all customers to assure your complete satisfaction. We proudly offer Carrier and Trane systems (the best in the business) as well as Amana, Rheem and many others. Our goal is to provide the customer with the best equipment available at a competitive price. We offer financing and accept credit cards. (Master Card, Visa, and Discover) Cool-Way, Inc. believes the customer's equipment needs to be maintained. We offer maintenance plans for commercial and residential customers to help avoid down time due to dirty filters, water leaks, dirty coils, etc. Also, remember that a clean and maintained system costs less to operate and lasts longer thereby saving the customer money. Cool-Way, Inc. offers FREE second opinions on condemned compressors and FREE estimates on new equipment. Please call us for any additional information or with any suggestions. Thanks, Bill and Vicki |
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