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Septic Services
What to look for when selecting an ethical
Septic Services Company:
Check
for a permanent place of business, telephone
number and a business license.
Make
sure the company has a state licensed
Contractor.
Look
for a company that will let you meet them at
their place of business.
Look
for a company with a proven track record. Check
to see if they have a web site.
Look
for a company that will show you proof of
insurance. General Liability and Workers'
Compensation. If they use subcontractors have
them show you proof of insurance.
Look
for a company that will give you a detailed
written proposal on company letterhead and
examine it for complete descriptions of the work
and specifications, including approximate
starting and completion dates and payment
procedures. Make sure the price is all
inclusive.
When
installing a drain field or septic service, ask
the company if a state licensed contractor will
be physically present at the installation.
Look
for a company with a proven track record that
allows you to call references to verify their
work.
Professionalism
is very important; look at how the company
represents itself during your initial meeting.
Look
for a company that evaluates your whole septic
system if you have a problem.
Look
for a company if you need a new septic system
that explains the Wekiva Basin Act. This
legislation is pending and could require you to
go to a more expensive ATU system. It's required
now sometimes if you live in an environmentally
protected area.
If
you are having your septic system drained we
recommend you being there while they do it if at
all possible. Some unethical companies just
remove the liquids and not the solids at the
bottom of your septic system.
Look
for a company that educates you on how your
system works. Many consumers take their septic
system for granted and when a problem arises
they are shocked at the cost of replacement or a
new pump.
If
you need a new pump or system look for a company
that fully explains their warranty on the system
and the pump.
Be
aware there are some unethical companies in this
industry that will sell you more than you need.
If you are unsure or if you have had no problems
with your system get a second opinion.
Check
to see if they are a member of the Better
Business Bureau, and what their track record is.
Questions to ask when selecting a company in this industry:
What kind of debris will be left on my property, and what kind of clean-up procedures does your company
follow? How long have you been in business under this name in
Florida? Will you give me referrals with phone
numbers? Will you show me proof of
insurance? What type warranty do I receive if I need a new pump or
system? Do you subcontract out your work, or will you bring only employees to my job
site? Do you have a state licensed contractor on site if installing a new drain
field? Do you take the time to educate customers on their system if
requested? What professional organizations do you belong
to? Will you fully explain any warranties to me?
What to avoid when selecting a business in this
industry:
Companies
that do not have a proven track record. Companies
without a physical location. Companies
that will not show you proof of insurance. A
company that pressures you to replace your
system immediately if you have not had problems. A
company that does not give you a detailed
itemized estimate on company letterhead. Companies
that ask for deposits of over 50%. Before you
give a deposit on a new drain field check the
companies refund policy. This is important
because the price can change after the septic
company goes to pull the permit and the
government agency requires certain stipulations. |
After interviewing and
running an extensive background check the National
Association Against Consumer Fraud has awarded the
following business a listing in The Business A-List:
Brownie’s Water Solutions 10445
General Dr. Brownies Water Solutions has provided quality service for Central Florida since 1948. We started out with one truck, and now we have an entire fleet of pump trucks, industrial cleaners, and plumbers to handle any emergency. Brownie’s takes pride in every job, from major septic installations to the smallest residential pipe leak. We provide prompt, professional service to our customers 24 hours a day, seven days a week. |
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