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Carpet Cleaning
What to look for when
selecting an ethical Carpet Cleaning Company:
Look for a company that shows you their business
license. Look for a company that shows you their insurance cover letter for general liability and workers’ compensation insurance. A company properly insured will help protect you if your property is damaged and also protect you if a worker is injured on your
property. Look for a company that will provide references with phone
numbers. Look for a company that takes the time to look at your carpet and educates you on your carpet care and the options available to you and the price for each
option. Look for a company that provides a detailed itemized written contract on company
stationary. Look for a company that doesn’t pressure you into making a decision
today. Look for a company that does not play price games. Many companies will advertise or quote you a price over the phone and then when they get out there it’s a whole different price. If you want professional carpet cleaning that will prolong the life of your carpets, we recommend staying away from companies that promise your whole house cleaned for a set low-ball
price. In most cases it is impossible to determine the final cost of a project over the phone; in reality the consumer is just being “low-balled”. It is wise to work with companies that take the time to give an in person estimate, therefore you will not be shocked at the final bill and subjected to high pressure
tactics. It is very important to select a certified (IICRC) or (ASRC) carpet cleaning professional. Many companies are certified and that is good, BUT, it is important that the person that is actually cleaning YOUR carpets is certified. It does you no good to select a qualified business, if the person that is actually doing the work and making the decisions is not
qualified. An ethical carpet cleaner will ask you about your carpet and clean it according to manufacturer specifications. It is important that you are able to communicate with the professional doing work at your home or business. Expect itemized costs for services and firm prices in writing before technicians begin
work. There should be no hidden costs. Also, get any guarantees in writing. Things to consider: The longer your carpets remain dirty, the sooner they’ll wear out. Carpets can hold up to one pound of dirt per square foot before you can notice a difference. Dirt is abrasive and it wears down the fibers and can substantially shorten the life of your carpets. Many warranties require at least an annual cleaning by a professional. Check your warranty on time and also on the type of cleaning required. Also, in considering how often to clean your carpets consider that pollen, fungus, pet odors, mold spores, dust mites and chemicals hide in your carpet. If your objective is a healthy indoor environment it is essential to hire a professional and not just the lowest priced carpet cleaner. The quality of service can vary greatly in this industry. In shopping around for a cleaner, you’ll find out there are many different cleaning methods. Obviously, each cleaner will be biased and each method may have advantages. Check your manufacturer’s warranty to see if they require certain methods and select the company and method that best meets your objectives. Questions to ask when selecting a company in this industry: What method of cleaning do you
recommend to meet my needs? What type of equipment to you
use and what is the cleaning process? What type of chemicals do you
use and are they safe? How often should I clean my
carpets? Are you a member of any Trade or
professional organizations? Are you and your technicians
certified by IICRC or ASCR? Do you guarantee your work? Can you show me proof of
insurance? Do you have references of
clients who I can call? Do you vacuum high traffic and
open areas where soil accumulates? Do you move furniture? Unless
clearly specified, moving of most furniture to
clean underneath should be considered part of
the job within reason. What's your policy on
Spot-cleaning? Attention to spots should be
included in normal job performance. However,
time-consuming specialized spotting may incur an
extra charge. Do you charge extra for
preconditioning? This should be utilized in
heavy traffic and soiled areas and should be
included in the price. However, it's normal to
charge more for excessively soiled carpets or
certain types of harder to clean carpets. It's
also possible and reasonable to expect to pay
more if the cleaner has to move a lot of
furniture. How long will it take to dry my
carpets? Under no circumstance should it take
more than 24 hours with proper ventilation. Do you do criminal background
checks on your workers? What to avoid when selecting a company in this industry:
A company that does not show you
their business license. There are many companies
that act like real businesses, but in reality
they are not operating legally. A company that does not show you
proof of insurance. If someone is injured on
your property you may be liable. Choosing a company based on
price. Low price can mean the cleaner has cheap
equipment or untrained technicians who won't do
a good job. This industry is full of bait and
switch tactics offering low prices to get in the
door. Companies that will not provide
you a written detailed estimate on company
stationary. Companies that apply pressure to
do it today. Avoid choosing a cleaner on one
phone call. Invite the person to your home and
ask for a written quote. This will let you know
exactly what you're getting and it will relieve
you of high pressure tactics when the technician
comes to clean. Companies that will not give you
referrals with phone numbers. You get what you pay for. If you
want qualified and insured professionals, you
may need to pay a little more, but in most cases
it is money well spent. Companies that make guarantees
that appear too good to be true. Companies that do not guarantee
their work. Companies that do not check to
determine that they are cleaning the carpets
according to manufacturer specifications. In
many cases your warranty will be voided. Under no circumstances is it
wise to have a person clean your carpets that is
not IICRC or ASRC certified. Companies that give you a
"one price fits all" whether your
carpet is Berber, polyester/olefin, nylon or
wool. There are different cleaning
methods/procedures depending on your type of
carpet or situation. This is why your technician
should be educated in all types of carpet. Beware of some companies that use
"small portable carpet cleaning units" out
of the truck of their vehicle. These individuals are
usually uneducated to do the proper & effective
carpet cleaning procedure and lack the power in
their equipment; therefore leaving a layer of
residue on your carpet that will attract soil
causing your carpet to get dirtier much quicker. |
After interviewing and running an extensive background check the National Association Against Consumer Fraud has awarded the following business a listing in The Business A-List:
OxiFresh of Orlando
P.O. Box 244
Oxi Fresh Carpet Cleaning® is now the frontrunner in the evolution of the carpet cleaning industry! Our products have proven to reinvent carpet right before the customer's eyes. Oxi Fresh Carpet Cleaning® uses a combination of its one of a kind Oxi Sponge, Encapsulator, and Oxi Powder. This three part cleaning solution creates a powerful oxygenated cleaning system that breaks down the stains while encapsulating them, so that they can be effectively removed from the carpet pile. It is safe for children and pets, leaves no sticky residue, reduces returning stains and has a one-hour average dry time. When Oxi Fresh Carpet Cleaning® was founded in 2006 it researched every method that was currently being used in the carpet cleaning industry to create with the ultimate cleaning system. With our one-hour average dry time, and use of all natural products Oxi Fresh Carpet Cleaning® has been able to leave consumers at ease and satisfied with their carpets, tile and upholstery! Try Oxi Fresh Carpet Cleaning® today we are committed to making every customer a lifetime customer! Oxi Fresh Carpet Cleaning®" The Way Mother Nature Cleans" ® |
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